Delete your account and data

Last updated: 30 July 2026

Your Ajatu account is yours, and you can delete it permanently at any time — along with every time capsule, recording, transcript and photo in it. This page explains how to do that and exactly what gets removed. App: Ajatu (family.ajatu), published by Kindela OÜ.

1. How to delete

Pick whichever suits you — all three lead to the same result.

• In the app:Profile → Privacy and data → "Delete account permanently".
• On the web: sign in at ajatu.family/accountand choose "Delete account" at the bottom of the page.
• By email: if you no longer have the app, or you cannot sign in, write to contact@kindela.eufrom your account's email address and ask us to delete it. We complete the deletion within 30 days, usually within a few working days.

2. What deletion removes

Deletion is permanent — deleted content cannot be restored. We remove:

• your account and profile details (name, email address, profile photo);
• all your time capsules, including the child's name, birth date and notes;
• every voice recording and its audio file, along with transcripts, summaries, titles and speaker details;
• every photo you uploaded;
• any finished capsule pages and their links — the page stops being reachable once the account is deleted;
• recordings you contributed to other families' capsules;
• invitations you sent and the access family members had to your capsules;
• notification settings and your devices' push notification identifiers;
• the link between usage analytics events and your account.

3. How long it takes

Deletion started from the app or the web happens immediately: the account, the files and the database records are removed at that moment, and we email you a confirmation. Backup copies, which we keep to protect against data loss, roll over on a cycle and have the data removed from them within 30 days.

4. If you only want to delete part of it

• A single recording:open it in the app or on the web and choose "Delete".
• One capsule: Profile → Privacy and data → manage data. Deleting a capsule also removes its recordings and its page, but keeps your account.
• Notifications: you can turn these off in settings without deleting your account.

5. Before you delete: take your archive with you

You can download everything from the app in open formats — the audio files and texts stay yours after the account is gone. We recommend saving your archive first, because we cannot restore anything afterwards.

6. What we keep

After deletion we hold none of your capsule content. We retain only what the law requires or what is needed to keep the service secure — for example accounting records if you paid for a subscription, and routine security log entries, which contain no recordings or transcripts.

7. Questions

Write to contact@kindela.eu. See also our privacy policy.